This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.getnovared.com.au (the “Site”).
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
- Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.
- Log files: Track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.
How do we use your personal information?
We use the Order Information to:
- Fulfill orders placed through the Site (including processing payment information, arranging shipping, and providing invoices and/or order confirmations).
- Communicate with you.
- Screen orders for potential risk or fraud.
- Provide you with information or advertising related to our products or services, consistent with your preferences.
We use the Device Information to:
- Screen for potential risk and fraud (particularly your IP address).
- Improve and optimise our Site by generating analytics about how customers interact with the Site and assessing the success of marketing and advertising campaigns.
- Display targeted advertising based on your interests through platforms like Google and Facebook.
Sharing your personal information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We also use Google Analytics to understand how customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may share your Personal Information to comply with laws and regulations, respond to lawful requests, or protect our rights.
Behavioural advertising
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising via the following:
You can also opt out by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Your rights
If you are a resident of certain regions (e.g., the European Union), you have the right to access, correct, update, or delete your personal information. If you would like to exercise this right, please contact us at info@getnovared.com.au.
Data retention
When you place an order through the Site, we maintain your Order Information for our records unless you request its deletion.
Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Minors
The Site is not intended for individuals under the age of 18.
Contact us
For more information about our privacy practices, questions, or complaints, please contact us at info@getnovared.com.au.